Complaints Policy

Feedback and Contact Us

• Feedback
• Contact Us
• Privacy Policy
• Complaints Policy

This policy explains what you should do if you want to make a complaint regarding the services you have received from Guernsey Harbours.

 Complaints Policy [470kb]

• Local Boats & Marinas

  • Local Boat Registration
  • Marinas & Moorings
  • Layby Pontoons
  • Code of Practice
  • Pleasure craft use to and from the UK - Local

• Feedback and Contact Us

  • Feedback
  • Contact Us
  • Privacy Policy
  • Complaints Policy

• Safety & Security

  • Accidents, Wreck & Salvage
  • Diving
  • Fireworks
  • Flares
  • Safety Reporting
  • Security
  • SCV Code
  • UAS/Drone Use

• Visitor Marina

  • Welcome
  • Approaches
  • Port Information
  • Français
  • Anchorages
  • Pleasure craft use to and from the UK - Visitor

• Harbour Community

  • Careers
  • Cruise Ship Schedule
  • Events
  • Ferry Passengers
  • Social Media Policy
  • Special Assistance

• Registry of British Ships

  • Part I of the Register
  • Fishing Vessel Registration
  • Small Ship Register
  • Surveying Organisations
  • Privacy Policy

• Coastguard & Navigation

  • Approaches
  • Guernsey Coastguard
  • Guernsey VTS
  • Local Notices to Mariners & Navigation Warnings
  • Pilotage
  • Sea Safety

• Commercial & Infrastructure

  • Advertising
  • Capital Projects
  • Corporate Reporting
  • Permit Parking
  • Property