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Access Guide - COVID-19 Testing area

Harbour Community

Prior to arrival 

Passengers coming to the Bailiwick of Guernsey will need to demonstrate their travel is essential by applying for an Essential Travel Permit for any journeys made from 00.01 (local time) Thursday 14 January 2021. Legislation has been enacted meaning entering the Bailiwick of Guernsey without an Essential Travel Permit is unlawful and you may be prosecuted and could be fined up to £10,000. This includes any resident who decides to travel out of the Bailiwick with the intention of returning.

To secure an Essential Travel Permit, travellers who are an ordinarily resident need to fill out an online form by clicking here.

Those travellers who are not ordinarily resident of the Bailiwick of Guernsey will need to complete this online form by clicking here

Before you arrive in the Bailiwick (whether by scheduled, private owned or chartered vessels), you will need to create a Travel Tracker account and register your journey, providing your travel plans and recent travel history. A journey cannot be registered until two calendar days before you are due to arrive in the Bailiwick. If you are unable to register on the Travel Tracker in advance, this can be done on arrival using special kiosk terminals. Assistance can be given by the Welcome Team on arrival if necessary. Due to social distancing and space requirements, not everyone will disembark the vessel at the same time.

Arrival into Guernsey

Passengers travelling to Guernsey are required to declare their travel history as various restrictions have been imposed for travellers depending on where they have travelled. Countries and regions are classified into four groups, Categories 1-4. Social distancing measures are in operation for the harbour testing centres and depending the number of foot or vehicle passengers on a sailing, queue times may be long. Please follow the directions of staff. Seating is available in the terminal building if passengers are unable to stand for a prolonged period of time whilst waiting to be processed.

Self-testing rooms

A member of staff will guide you to the next available self-testing room at the harbour foot passenger terminal. Those arriving into Guernsey by vehicle and their passengers should remain in it until you have reached your final destination and follow the directions of Harbour staff. The self-testing rooms in the foot passenger terminal contain a desk, chair, mirror and a kiosk terminal. The rooms also contain hand sanitiser, paper towels and a waste bin.

You will be handed a self-testing kit by the Welcome Team. Instructions are available within the testing room but if there are any difficulties please ask a member of staff for assistance. The self-testing rooms also have a degree of privacy and several are designed for full manoeuvrability for wheelchair users or those requiring extra space or families or carers.

To see videos about the testing procedure please follow the link below:

Arriving through the Harbour - Phase 5C - YouTube

In all circumstances, children under 12 are not required to undertake a self-sample COVID-19 swab on arrival.

Before you exit the testing area, you will be required to hand in a signed copy of a form acknowledging the self-isolation requirements. You will be provided with a receipt from Guernsey Border Agency staff who will confirm when your self-isolation period ends.

After testing

Please keep your mask on at all times until you reach your final destination in the Bailiwick. You only need to remove it when asked to take a supervised 'self-swab' test. If you being collected by friends and family, please meet them outside the foot passenger terminal on the New Jetty. Once in the vehicle please have the window open and a mask on for the duration of your trip to self-isolation.

Please book a hire car prior to your arrival and follow the company's instructions at the New Jetty. Please note that public buses in Guernsey cannot be used as a means of transport to your self-isolation address. Please book a Taxi in advance, especially if you require a wheelchair accessible taxi, to ensure you do not queue. There are a limited number of taxis, especially doing the harbour run. Please follow the drivers' instructions. 

Please do not walk by foot to your self isolation address. 

You should proceed directly to the address you will be self-isolating at, you should not stop anywhere en route and this includes food shops.

Further information can be found on this States of Guernsey leaflet.